Cargo: Technical Support Engineer
Empresa:
Descrição do Vaga: Detalhes da VagaEscolaridade Não InformadoSegmento Não InformadoSalário Não InformadoÁrea de AtuaçãoDiversos / OutrosO que você irá fazer
- Handle and resolve on-site service issues for inverters and management systems in a timely manner.
- Coordinate the application and recovery of spare parts.
- Develop technical solutions for photovoltaic inverters and other products; draft and review technical agreements, provide project technical documentation, and draft and review technical tenders.
- Understand customer needs, identify pain points related to products, and develop targeted strategies and solutions to meet customer demands; collect and study medium- and long-term customer requirements for photovoltaic inverters, provide input for product planning and development, and participate in the product development and iteration review process for inverters.
- Responsible for market engagement for photovoltaic inverter products, collecting and analyzing market intelligence, and providing technical support and answering queries for customers” market demands.
- Job Requirement s :Bachelor”s degree or above, with 3+ years of experience in digital energy solutions or technical support; experience in product development is a plus .
- Proficient in Portuguese and English, with the ability to use these languages in a work environment .
- Strong interpersonal and communication skills, with the ability to actively listen to customer feedback and promptly meet customer requirements .
- Ability to work in a cross-cultural environment .
Informações AdicionaisQuantidade de Vagas 1Jornada Não Informado
Local: Manaus – AM
Data do Post da Vaga: Sun, 20 Apr 2025 22:53:43 GMT
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